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Mobile App

Plans

General

What can I expect on Qeepsake's Free Trial?

Overview of Qeepsake plans

How the caps work

Features

Where can I turn on my holiday questions?

How does the Facebook and Instagram integrations work?

I just purchased Qeepsake Premium, how do I add my spouse/contributor?

Can I send or add photos to Qeepsake?

Can I change the date of my journal entry? Backdate entries or add earlier memories?

Can I respond to previous questions that I missed?

See all 8 articles

Paid Plans

Upgrade Your Qeepsake Membership Through Apple Subscriptions 

Memberships that include a Qeepsake Book

Maternity

Can I be on a paid membership and have an expecting journal?

How do I turn on the baby questions after my child arrives?

How does Qeepsake work when you are expecting?

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Qeepsake Book

Book FAQ

What will my Qeepsake Book look like?

What is the maximum number of entries that will fit in a book?

Can I change my book layout?

Do the questions appear in the books?

Can I hand select the entries I want in the book?

How does the select date range tool work?

See all 17 articles

Price & Ordering

How much does the Qeepsake Book cost?

Can I apply multiple book vouchers to one order? YES!

How can I decrease the cost of the book?

How much does it cost to ship my Qeepsake Book?

Will my book look exactly like the preview?

How do I order a Qeepsake book?

See all 10 articles

Editing the cover of your book

Tips for creating beautiful customized Qeepsake Book covers

Can I edit my book cover?

Can I change the title of the book?

Add a dedication page to make your book extra special!

Editing the inside of your book

How can I add new memories directly to my Qeepsake Book from book preview?

Adding or deleting photos in your Qeepsake Book

I found a typo, how do I edit my Qeepsake Book?

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Account Info

Account Settings

I tried signing up, but it said my email or phone number is already taken?

How do I change my phone number?

I'm receiving questions, but can't log in!

How do I reset my password?

How to change my question frequency or delivery time?

How can I change the DOB, birthdate, gender, or name of a journal?

Billing

How do I get a refund for a subscription that was charged by Apple iTunes?

How do I turn off auto-renewal for my iOS Qeepsake subscription?

How do I turn off auto-renewal my subscription through Qeepsake?

How do I cancel/delete my account?

How do I update my billing information?

Are Qeepsake plans priced per child/journal or account?

See all 7 articles

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FAQs

General

How to contact Qeepsake support?

Qeepsake - Enfamil Family Beginnings partnership

What are the share offer terms?

How does Qeepsake work with twins or multiples?

Is Qeepsake private and secure?

Share Qeepsake with your friends!

See all 7 articles

Building your journal, saving memories, managing entries

Editing or deleting question text

How do I crop or rotate a photo?

Do you have some tips on how to write an entry?

Why is my journal entry attached to the wrong question?

Can I delete a question but keep my response?

How can I delete or turn off questions in a journal?

See all 8 articles

Texting Qeepsake, answering Qeepsake questions

My Instagram posts are no longer showing in my Qeepsake journal!

What kinds of questions does Qeepsake send?

How should I respond to questions? In third person or to my child?

Will I get a question each day for each one of my journals?

Can I turn my questions off for a bit?

Can I text Qeepsake whenever I want?

Signing up, onboarding

My baby isn't here yet, can I still sign up?

I didn't receive a verification code text message... is it coming?

Gift memberships

Why didn't I receive the gift code? I purchased a gift membership.

Can I buy more than one book voucher when I'm gifting a membership subscription?

Help, I can't find my gift activation code!

Can I buy Qeepsake as a Gift?

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Promoted articles

Does Qeepsake have a mobile app? YES!

Qeepsake has a 4.8-star rated (over 1K reviews) iPhone and Android mobile app! T...

What will my Qeepsake Book look like?

Qeepsake offers two different book options: Softcover book – Most affordable Hardcover book – Du...

How much does the Qeepsake Book cost?

Qeepsake offers two book formats - a larger hardcover bounded book (10x8") and a slightly smaller...

Does Qeepsake have a mobile app? YES!

Qeepsake has a 4.8-star rated (over 1K reviews) iPhone and Android mobile app!

The FREE Qeepsake app helps you:

Easily answer questions or expand your entries
Add photos and create photo collages
Save spontaneous memories on the fly
Answer previous questions
Backdate entries that took place before you had Qeepsake
Add additional children to your account
Add a spouse (on the Premium membership)
Fix typos and spelling errors
Sync your Facebook and Instagram accounts
Preview your Qeepsake Book
Share your feedback to the Qeepsake team

What will my Qeepsake Book look like?

Qeepsake offers two different book options:

Softcover book – Most affordable
Hardcover book – Durable and long-lasting

Qeepsake Softcover Book

Size of the book is 8.125x6.50".
It can hold up to 300 pages.
The book includes a heavyweight softcover, showcasing your child's journal cover photo, title, and subtitle.
The cover is covered in a velvety soft-touch lamination.
The spine will include the book's title (but not subtitle) if there is a minimum of 120+ pages in the book. If the book has between 40-120 pages, the spine will have a simple spine instead.
The books automatically have varying layouts to optimize the content you have.
The interior pages are printed on premium, bright white, archival quality, matte coated paper.
The binding incorporates a premium reactive polyurethane glue that forms a much stronger bond than traditional glues. It results in much greater flexibility and temperature resistance and assures the book will be enjoyed for generations to come.
Great for books that you want to carry around or have limited space on a shelf.

Qeepsake Hardcover Book

Size of the book is 10x8".
It can hold up to 300 pages.
The cover showcases your child's journal cover photo, title, and subtitle.
The hardcover cased book is covered in a velvety soft-touch lamination for maximum durability.
The spine will include the book's title if there are a minimum of 123 pages in the book. If there are fewer pages, the spine will have a simple spine instead.
The books have varying layouts to optimize the content you have.
The interior pages are printed on premium, bright white, archival quality, matte coated paper.
Our binding style incorporates a premium reactive polyurethane glue that forms a much stronger bond than traditional glues. It results in much greater flexibility and temperature resistance and assures the book will be enjoyed for generations to come.
This is a perfect way to capture all your memories in one book.

All books are handcrafted and digitally printed in the USA using high-quality materials.

To find out more information on the cost of the books, please check out this help article.

Head to https://app.qeepsake.com/book to preview your book and get started.

How much does the Qeepsake Book cost?

Qeepsake offers two book formats - a larger hardcover bounded book (10x8") and a slightly smaller and more affordable softcover book (8.125x6.50").

Hardcover (left) and a Softcover book (right)

For more information regarding these formats, please check this help article.

The softcover Qeepsake Book starts at $19.99 for the first 30 pages (not including shipping). Additional pages cost $0.60/page (1 sheet of paper = 2 pages).
The hardcover book starts at $39.99 for the first 30 pages. Additional pages cost $0.95/page (1 sheet of paper = 2 pages).

Qeepsake books have varying layouts to optimize your photos and text entries. You can preview your child's journal and see the page count at https://app.qeepsake.com/book.

Examples of how entries can appear in the books

Here is a table to give you an estimate of price:

Number of pages	Softcover	Hardcover
30	$19.99	$39.99
50	$31.99	$58.99
100	$61.99	$106.49
200	$121.99	$201.49
300	$181.99	$296.49

** Please note that all our prices are in USD and do not include shipping. Books only go up to 300 pages, but you can order more than one book if your journal is larger.**

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