Refund charged by Google Play (Android Subscriptions)
If you purchased a Qeepsake membership via Google Play in the Qeepsake...
Upgrading Your Qeepsake Membership Through Apple Subscriptions
Here's how to self-upgrade to Qeepsake Premium through Apple subscriptio...
Refund charged by Apple iTunes (iPhone Subscriptions)
If you purchased a Qeepsake membership via iTunes in the Qeepsake app ...
Turning Off Auto-Renewal (iOS Qeepsake Users)
You can cancel your Qeepsake membership's yearly auto-renewal at any tim...
Cancelling Your Membership | Deleting Your Account
If you purchased your Qeepsake membership on a computer, please log into...
How do I update my billing information?
Please email support@qeepsake.com, and we'll send you a secure link dire...
Are Qeepsake Memberships Priced per Child/Journal or Account?
All of Qeepsake's accounts allow you to add an unlimited number of jour...
Requesting a Refund
Please note that per Qeepsake's terms and conditions, no refunds, whethe...