How do I get a refund for a subscription that was charged by Apple iTunes?
If you purchased a Qeepsake subscription via iTunes in the Qeepsake ap...
How do I turn off auto-renewal for my iOS Qeepsake subscription?
You can cancel your Qeepsake subscription’s yearly auto-renewal at any t...
How do I turn off auto-renewal my subscription through Qeepsake?
You can turn off your yearly auto-renewal at any time by following the s...
How do I cancel/delete my account?
If you purchased your subscription in the iOS app, please check out this...
How do I update my billing information?
Email support@qeepsake.com, and we'll send you a secure link where you c...
Are Qeepsake plans priced per child/journal or account?
All of Qeepsake's accounts allow you to add an unlimited number of jour...
Requesting a refund
To cancel your account, request a refund, and/or turn off auto-renewal, ...