Qeepsake
Account Info

Account Info

Account Settings

I tried signing up, but it said my email or phone number is already taken?

How do I change my phone number?

I'm receiving questions, but can't log in!

How do I reset my password?

How to change my question frequency or delivery time?

How can I change the DOB, birthdate, gender, or name of a journal?

Billing

How do I get a refund for a subscription that was charged by Apple iTunes?

How do I turn off auto-renewal for my iOS Qeepsake subscription?

How do I turn off auto-renewal my subscription through Qeepsake?

How do I cancel/delete my account?

How do I update my billing information?

Are Qeepsake plans priced per child/journal or account?

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