Your child’s first steps to walking at their high school graduation, some things are best captured through video. With Qeepsake Video, you can remember your family’s journey exactly how it happened.
Which Qeepsake Memberships can use Qeepsake Video?
Qeepsake Video is available only to our Premium Members and their contributors. Just make sure that your Qeepsake app is updated to version 3.0.0 or later!
Why are we only offering video to Premium Members? Hosting videos safely and securely is expensive, and we don't want our members to have to shoulder this cost. We are able to provide this feature exclusively for Premium Members without increasing pricing on any of our plans.
How do I use the new Qeepsake Video feature?
To add video memories to your Qeepsake Journal, create a new entry or answer a question in the Qeepsake app. Click the "Add" button and you'll see "Choose Photo or Video." Your camera roll will pop up, and you can choose a favorite video. 🎥
Just like with photo entries, you will be asked if you'd like to use the date your video was taken.
Please note, videos uploads are not supported via SMS and must be saved through the Qeepsake app.
How long can an uploaded video be?
You can upload unlimited videos that are a minute or less. If a selected video is longer than that, a video trimming feature will open automatically. Choose your favorite 1-minute segment of the selected video to accompany your journal entry.
How can I share my Qeepsake Videos with loved ones?
You can share Qeepsake Videos with loved ones by adding them as Family Contributors. Contributors can view and upload unlimited videos, just as you can.
Will videos I add be included in the recap emails that Qeepsake sends to friends and family?
Although the full video will not be available in recap emails, animated GIFs of your video will be included. This way your friends and family can get a nice preview of your video without sacrificing your family’s privacy and security.
Can I add a photo and video to a single Qeepsake journal entry? How about multiple videos?
We believe every meaningful moment deserves its own entry. Each Qeepsake entry is designed to capture one moment and its story. If you have both a video and a photo that are meaningful to you, it’s easy to create a separate entry for each of them. Our collage feature does not support videos at this time.
Will journal entries with video be included in my Qeepsake Book?
Videos cannot be included in Qeepsake Books at this time, but this is a feature we’re hoping to include in the future!
Can I add videos to Qeepsake through text messaging?
Videos can only be uploaded in the Qeepsake App. Videos sent through text are often compressed by the carrier, compromising quality. To ensure the best quality for you and your family, videos uploads are not supported via SMS or text messaging.
What happens to my saved videos if I cancel my Premium membership or if my Premium membership expires?
Once you save videos in the Qeepsake app, they are saved forever! You’ll always be able to access and view them, even if your Premium membership is cancelled or expired. However, you won’t be able to add any new videos unless you renew or reactivate your Premium membership.
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