FAQs
General
- How to contact Qeepsake support?
- Qeepsake - Enfamil Family Beginnings partnership
- What are the share offer terms?
- How does Qeepsake work with twins or multiples?
- Is Qeepsake private and secure?
- Share Qeepsake with your friends!
Building your journal, saving memories, managing entries
- Editing or deleting question text
- How do I crop or rotate a photo?
- Do you have some tips on how to write an entry?
- Why is my journal entry attached to the wrong question?
- Can I delete a question but keep my response?
- How can I delete or turn off questions in a journal?
Texting Qeepsake, answering Qeepsake questions
- My Instagram posts are no longer showing in my Qeepsake journal!
- What kinds of questions does Qeepsake send?
- How should I respond to questions? In third person or to my child?
- Will I get a question each day for each one of my journals?
- Can I turn my questions off for a bit?
- Can I text Qeepsake whenever I want?