Qeepsake
FAQs

FAQs

General

How to contact Qeepsake support?

What are the share offer terms?

How does Qeepsake work with twins or multiples?

Is Qeepsake private and secure?

Share Qeepsake with your friends!

Which carriers does Qeepsake support photo-texting (MMS) from?

Building your journal, saving memories, managing entries

Editing or deleting question text

How do I crop or rotate a photo?

Do you have some tips on how to write an entry?

Why is my journal entry attached to the wrong question?

Can I delete a question but keep my response?

How can I delete or turn off questions in a journal?

See all 8 articles

Texting Qeepsake, answering Qeepsake questions

My Instagram posts are no longer showing in my Qeepsake journal!

What kinds of questions does Qeepsake send?

How should I respond to questions? In third person or to my child?

Will I get a question each day for each one of my journals?

Can I turn my questions off for a bit?

Can I text Qeepsake whenever I want?

Signing up, onboarding

My baby isn't here yet, can I still sign up?

I didn't receive a verification code text message... is it coming?

Gift memberships

Why didn't I receive the gift code? I purchased a gift membership.

Can I buy more than one book voucher when I'm gifting a membership subscription?

Help, I can't find my gift activation code!

Can I buy Qeepsake as a Gift?