How to Receive Questions via App Notifications Rather Than SMS How to Receive Questions via App Notifications Rather Than SMS

How to Receive Questions via App Notifications Rather Than SMS

How to change your delivery channel to app notifications:

1. Download Qeepsake’s mobile app

download-on-the-app-store.png     google-play-badge.png

2. Log into your account

3. Click on the menu icon in the bottom, right corner

4. Go to ‘Account & Settings’ > ‘Question Settings’

SideAccount 

5. Click on the ‘Delivery Method’ dropdown and choose ‘App Notification’ and enable notifications if you haven't already

QuestionEnable

6. Save your changes!

 

 

Something to note: you may get an alert letting you know that you need to grant permissions to the Qeepsake App before you can switch your delivery channel to app notifications. If that happens, do the following:

  • on Android, go to your phone settings > Apps and notifications > Qeepsake > grant app notifications
  • on iOS, go to your phone settings > Notifications > Qeepsake > turn on the toggle.

If that doesn't work, uninstall and re-install the mobile app and be sure to 'Enable notifications' when you log in.

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