I tried signing up, but it said my email or phone number is already taken? Jami Morton May 11, 2018 19:44 Updated Follow You probably have an old or deleted account with Qeepsake. Please contact us at email@example.com with your phone number and we can help sort it out. Related articles How do I change my phone number? Help! I'm receiving questions, but can't log in! How do I reset my password? Are Qeepsake plans priced per child/journal or account? How do I update my billing information? Comments 0 comments Please sign in to leave a comment.