Known issue: I start typing a memory, leave the app and I lose what I was doing.

This help article describes a known bug happening in the mobile app on iPhones for some users, and what we recommend you do if you are experiencing this.

What you may be experiencing:

1. You're using our mobile app on an iPhone
2. You're writing a new entry or making changes to an existing entry
3. You leave the Qeepsake app to go to another app without saving your latest changes
4. After a while, you come back to the Qeepsake app
5. You're redirected to your dashboard and you lose what you were writing/editing

What we recommend you do in this situation:

1. You're writing a new entry or making changes to an existing entry
2. You save your latest changes 
3. You leave the Qeepsake app to go to another app 
4. You come back to the Qeepsake app and you can edit the entry you were looking at (click on the 3 ellipses in the top-right corner of your memory and choose 'Edit')

What we did about this:

We did a fix a few versions ago so that if you background and foreground quickly the app, in most cases, it will save what you were doing.

This is a known issue happening to other big-name apps as well (e.g. Google News, Facebook, etc.). It’s very difficult to save your latest action when you leave the app and other memory-intensive apps are open at the same time. To solve this would require significant resources on our part and is, sadly, not in our near-term roadmap.