How do I turn off auto-renewal my subscription through Qeepsake? How do I turn off auto-renewal my subscription through Qeepsake?

How do I turn off auto-renewal my subscription through Qeepsake?

You can turn off your yearly auto-renewal at any time by following the steps below (if you purchased your subscription through Qeepsake). You will continue to have access to all of your subscription's perks until the expiration date, at that time you'll be moved to Qeepsake's free plan - Qeepsake Lite. 

 

If you purchased your subscription through the iOS app, please follow these instructions

 

 

Instructions if you purchased your subscription through Qeepsake:

1. Go to the Account Settings page. There is a link to the cancellation/auto-renewal form on the bottom of the page - https://app.qeepsake.com/users/cancel_account

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2. Click on the "Continue Cancellation" button - which takes you to the form to turn off auto-renewal. 

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3. Click on the "Submit a request to turn off my auto-renewal" and give us feedback on why you want to turn off auto-renewal. 

 

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