If you are on Qeepsake Plus or Premium, you will need to answer your first question before you can receive your next one. This is because Qeepsake needs to keep track of which question you are answering.
Do you need extra time answering the first question and want to come back to it at another time? Simply text back 'Skip' to get your next question - the skipped question will get moved to your Missed Questions folder. Learn more about skipping questions.