I paid on Android, but I’m not seeing my account upgrade? Jami Morton May 21, 2020 21:03 Updated Follow Please email us at firstname.lastname@example.org the receipt for your purchase and we will fix it on our end. Thanks! Related articles I paid on iOS, but I’m not seeing my account upgrade? Should I use the gift membership while I'm an expecting parent? Does Qeepsake have a mobile app? YES! Can I add multiple photos per entry in the app? Can I add videos in the app? Comments 0 comments Article is closed for comments.