How do I update my billing information? Jami Morton May 14, 2018 23:18 Updated Follow At this time we would have to manually update your billing information. Please contact us at firstname.lastname@example.org and we'll schedule a time to update your info. Related articles How do I turn off auto-renewal? 2018 Holiday Promotional Offer - Terms and Conditions Overview of Qeepsake plans Should I use the gift membership while I'm an expecting parent? Are Qeepsake plans priced per child/journal or account? Comments 0 comments Please sign in to leave a comment.