To cancel your account, request a refund, and/or turn off auto-renewal, please fill out this form: https://app.qeepsake.com/users/cancel_account
If you purchased your membership through the iOS app, https://help.qeepsake.com/hc/en-us/articles/360004238594-How-do-I-turn-off-auto-renewal-or-cancel-my-subscription-through-iTunes
Please note that per Qeepsake's terms and conditions, no refunds, whether partial or complete, will be issued upon cancellation of a plan.
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Articles in this section
- How do I get a refund for a subscription that was charged by Apple iTunes?
- How do I turn off auto-renewal for my iOS Qeepsake subscription?
- How do I turn off auto-renewal my subscription through Qeepsake?
- How do I cancel/delete my account?
- How do I update my billing information?
- Are Qeepsake plans priced per child/journal or account?
- Requesting a refund
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