How do I cancel/delete my account? How do I cancel/delete my account?

How do I cancel/delete my account?

If you purchased your subscription in the iOS app, please check out this help article

To delete your account perform the following steps:

1. Go to the Account Settings page. There is a link to the cancellation form on the bottom of the page - https://app.qeepsake.com/users/cancel_account

Cancel.png

2. Click on the "Continue Cancellation" button

Cancellation.png

3. Click on the "Close and delete" button and give us feedback on why you want to cancel your account. 

delete_account.png

 

**Please note, once your account has been deleted you will not be able to access your entries or print a book. **

 

 

 

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