To cancel your account or turn off auto-renewal, please fill out this form: https://app.qeepsake.com/users/cancel_account
**Please note, once your account has been deleted you will not be able to access your entries or print a book. **
If you purchased your membership through the iOS app, https://help.qeepsake.com/hc/en-us/articles/360004238594-How-do-I-turn-off-auto-renewal-or-cancel-my-subscription-through-iTunes
If you’d like a refund, please note it in the form if you purchased through Qeepsake or reach out to Apple, if you purchased through iTunes!
2
-2
Was this article helpful?
0 out of 2 found this helpful
Articles in this section
- How do I get a refund for a subscription that was charged by Apple iTunes?
- How do I turn off auto-renewal for my iOS Qeepsake subscription?
- How do I turn off auto-renewal my subscription through Qeepsake?
- How do I cancel/delete my account?
- How do I update my billing information?
- Are Qeepsake plans priced per child/journal or account?
- Requesting a refund
Add comment
Article is closed for comments.